Now that your employees have worked for you for a time, would you hire them again, knowing what you now know?
If the answer is no, why are they still there?
Bob Ligmanowski
8 years ago
I was thinking about this ……..but, is it because of lack of communication between management or lack of training ? They are the frontman / front woman with our companies ( or in the operations) and it’s important to figure out!
Ash Phillips
8 years ago
Larry –
I think you do a fantastic job on Think Daily. I look forward to your morning email and have kept a number of them for future reference and reflection.
I believe you are missing a key component of building a great team when you use the term “works for me” as opposed to “works with me”. We all need people of various skill sets to complete a number of areas in the company to achieve success. Many times, the front line people who are lower on the typical pyramid are more important than those nearer the top of the pyramid.
I have long argued that we should turn the pyramid upside down when working with the team. Those near (or at) the top of the traditional pyramid have the critical job of supporting those at the front line. Too many times the people dealing with the end user on a consistent basis are not supported well by those next in line. It kills moral, hurts customer satisfaction, and ultimately leads to a loss of future revenue.
We need to start and preach that we are in this “together”. The final decisions need to be made by those “higher up” in the pyramid. BUT – if you start with a culture of working together and embracing each persons goals and strengths that will best benefit the company you will get the best out of your coworkers. One of the biggest challenges I have seen through the years is how people deal with increasing responsibility and authority. Those that realize they need the help of others and will gain their trust trough support always achieve greater results.
Eliminate the terminology of “works for” and replace with “works with”.
I was thinking about this ……..but, is it because of lack of communication between management or lack of training ? They are the frontman / front woman with our companies ( or in the operations) and it’s important to figure out!
Larry –
I think you do a fantastic job on Think Daily. I look forward to your morning email and have kept a number of them for future reference and reflection.
I believe you are missing a key component of building a great team when you use the term “works for me” as opposed to “works with me”. We all need people of various skill sets to complete a number of areas in the company to achieve success. Many times, the front line people who are lower on the typical pyramid are more important than those nearer the top of the pyramid.
I have long argued that we should turn the pyramid upside down when working with the team. Those near (or at) the top of the traditional pyramid have the critical job of supporting those at the front line. Too many times the people dealing with the end user on a consistent basis are not supported well by those next in line. It kills moral, hurts customer satisfaction, and ultimately leads to a loss of future revenue.
We need to start and preach that we are in this “together”. The final decisions need to be made by those “higher up” in the pyramid. BUT – if you start with a culture of working together and embracing each persons goals and strengths that will best benefit the company you will get the best out of your coworkers. One of the biggest challenges I have seen through the years is how people deal with increasing responsibility and authority. Those that realize they need the help of others and will gain their trust trough support always achieve greater results.
Eliminate the terminology of “works for” and replace with “works with”.