High-Value, Low-Risk Provider

Being the low-priced provider is one strategy, but if you are going to make that work you’d better have the lowest cost and high volume.  I don’t like that strategy.  In my industries, those that try that retire broken and unhappy with nothing to show for it, and their customers have paid the price by being disappointed.

Instead, be the High-Value Low-Risk provider.  

You have to be good at a lot of things to do this – like quality, team building, and retention, innovation, and communication.  But in the end, if you can pull it off, everyone is happy – customers, employees, and stakeholders – the Triple win!

Produce a certain result

Certain things done in certain places with certain ingredients in certain ways produce a certain result.

If you’re clear on what you want in the end, you just have to change certain things to get it right.

What’s that now?

How to coach someone up.

1) Compliment them, show appreciation or gratitude for what they are doing well or what you like about them.

2) Review the goal for them or their department or the company.

3) Tell them where they are or where their department is relative to the goal.

4) Tell them what or how they can do better to achieve the goal for themselves or the team.

5) Ask for their help, and then their commitment.

6) Tell them you believe they can do it and thank them.  Tell them how to report results or progress. 

Of course, give them all the training and tools they need to succeed. 

"We should do that but…"

As a leader, yeses and no’s are fine, but “maybe”, and “we probably need to do that, we’ll get to it later” is what kills you.

If something needs to be done, get it done it now.  

The leader gets paid to do something nobody else can do – make good decisions in a timely manner and steer the organization’s attention to where it needs to be.

What is your biggest business problem?

Be clear.

So – WHO can fix it or help you with that?

Find out.  Get them on your team working on your problem one way or another.

Pay the right people

Cut checks to people and for things that will solve your business problems.

Sounds so simple.

It works.

Growth is a goal, not a strategy

Growth is not a strategy, it’s a result of other things going on and being done.

Cause and effect.

What would CAUSE the growth you seek?

Appreciate Continuously

That’s it for today.

What causes what you want?

What do you want? 

What needle are you trying to move?

What makes the needle move?

Do you know?  Are you sure?

Who should be doing that?

You just have to know what to do.

“To live through an impossible situation, you don’t need to have the reflexes of a Grand Prix driver, the muscles of Hercules, or the mind of Einstein.  You simply need to know what to do.” – Anthony Greenback – “The Book of Survival”

Do you know what to do?

Have you studied and learned and prepared yourself?