Leaders: Ask

Ask your customer what they want and what your company can do better.

Ask your employees why they do it that way, what could be better, and what do they need to do their jobs well. 

Leaders should not assume they understand the problem or situation they are trying to improve.  By asking, a leader can focus decisions and resources on a the REAL issues that hold progress back.

Who do you need to ask what questions today? 

Scales of Decision Making

At the end of your presentation, your prospect will feel that the price exceeds the value, or the value exceeds the price.

What are most people saying?  How can you change that?

The Highest Paid Work

The highest paid work is thinking.  In order to do it well, you need to be educated on the subject matter and experienced in the field, having analyzed the results of previous decisions and thinking.  Your thinking must influence the direction of a team taking action to achieve positive results.

Are you thinking well?

Acceleration by Appreciation

Today, compliment and appreciate the work of at least five employees/coworkers – not just with a “great job”. but with at least three full sentences for each one.  Watch them light up!

Making more money by doing less

If I make $5 selling tulips, and lose $1 selling asparagus, I can make more money if I stop selling asparagus.

(Or I can lower my cost or increase my price and otherwise fix my asparagus operation.)

How about you?

ROE

Return on Energy.  What are you personally doing that is taking your time and physical and mental energy that you are getting a low return on?

Does it need to be done at all?  If so, who else can be doing that so you can get a higher ROE for your efforts?  What activity would have a higher ROE for you?

Errant Assumptions

At the root of nearly all failures are errant assumptions.

What assumptions did you make in the past that turned out not to be true and messed you up?

What assumptions are you making now?

Your job – solving problems

Success is the ability to solve problems.

A goal not yet acheived, is a problem not yet solved.

How can you solve your problem?

Rise above it for a minute

What are you trying to do and how are you trying to do it?

Motivating the team

People are most motivated when they know exactly what is expected of them and how results are measured.

Do each of your people know this?