Who's the leader?
If there were no titles in your business, and the team members were polled to ask "who are the leaders here?", what would they say? Will any names come up of people who are not currently charged to lead? Perhaps they should be...
Move people around?
A person is ten times as likely to communicate with a colleague who sits at a neighboring desk than someone who sits more than fifty meters away. It's not surprising that we make small talk with those who are nearby. But the highest performing employees, those with the most useful…
Persistence
As children, we were told "can't you listen?" and "don't ask me again!" and "you are so stubborn!" But asking, again and again, is the sign of someone who knows how to get what they want in life. Ask again another way with another offer or more information. Persist.
Smile
One quality of charismatic leaders is they smile. Smiles say a lot. They say "I accept you and respect you" and they make people feel good about themselves. When you smile at someone, they smile back. In great companies, they smile a lot. Put a little sign on your desk…
Treat people like they can
If we treat people like they can't, they won't. Whether it be in sales, leadership, or parenting, we need to use our words, our body language, facial expressions, responses, and actions as if people can and will. Positive expectation goes a long way.
Inspect what you expect
Recently, a contractor I know had a newish salesperson who was trained and said he did all the things he was trained to do on every sales call, but he wasn't getting great results. In my company, we ride along with salespeople to observe them and coach them. In this…
Unite people with your humanity
A good leader brings people together and makes all feel valued. Instead of treating some on your team as popular and some as less popular, a good leader reaches out to the shy and awkward ones, smiling at them, making them feel good about themselves. A good leader treats all…
Critical variables
When your company has low market share, you don't have to worry about economic slowdowns or other external circumstances because you can just get better at marketing and sales and take business away from your competitors to grow. When you have high market share, you will be affected by external…
Be a leader others will follow
Some leaders have trouble getting good people to stay. Why? In my experience, there are lots of reasons. Some of them are - The leader is unfair. Playing favorites and acting with incomplete information, or just making the wrong call for personal reasons. The leader is cold and stand-offish. It…
Growth is stressful
So is bankruptcy. Business can be a hassle depending on how you look at it and how you do it. But I'd rather have the victories and satisfaction of having mastered it, than the stress and misery of consistent struggle and ultimate failure. Learn how to do it right. It's…
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Are the managers afraid to lead because they want to avoid getting on the bad side of the main leader?
People who worked together for a longer period know exactly when, what or how to present or when to withhold information or certain actions to avoid irritation or a blow up on someone else’s part. People are stopped by their fear of not being good enough, sharp or fast enough. People are different and they have different perspectives, goals and priorities. As the leader it is your job to understand what holds your guys back from applying themselves fully to every day tasks. People stay quiet because they do not want to face a challenging situation or a confrontation.
Watch and listen.
The leader sees things from a different perspective because he lives a different life. It is good to mingle with the small guys once in a while to better understand their worries, challenges and blocks. People act differently with the leader than they would with anyone else because the leader is the alpha and they rest of the team knows that.
Who wants to challenge or face the alpha’s wrath?
Who dares to challenge or face the alpha’s wrath?
Who can afford to challenge or face the alpha’s wrath?
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