You train people. You have provided training now and again for years.
But people forget. And new people were not in any of those trainings.
Catch people up. Move them all forward.
When you invest in training, the culture improves, and people feel good about themselves. It feels like forward motion.
For us, all weekly department meetings should include a training component. Then we have full-day, two-day, and sometimes even 2 2/1 day trainings. We never stop. We can’t if we want to accomplish our goals.
How do you continually train your team?
John LeVan always said “You need to tell everyone, everything, every two weeks.”