In business, there is no luck; at least not for long.
It’s “Do your customers love what you do, or not?”
So what is the answer?
What do you have to do so they DO love what you and your team are doing?
What do you have to do, and HOW, so they really want it?
Answer the questions and deliver, and you get what you want.
Don’t, and you won’t.
I am also thankful for Chris Bailey, as he is a true master at his craft.