There is a difference between efficiency and effectiveness. Efficiency is optimizing the input/output ratio of a process/task/result.
Effectiveness is asking the right questions, (questioning things) and choosing the right process/task to work on or eliminate and the right result to shoot for.
Effectiveness is about producing a result.
What result do you want?
What is in the way? What needs doing? What is the quickest way to get there?
Interesting question…
You need both. One without the other is a waste of time.
Time and Knowledge are two of the most valuable things we have. There are other important qualities but these two important ones.
Efficiency without the right answer is a waste of time.
And effectiveness without efficiency limits what we can accomplish for our customers and company.
Some of our departments are efficient, some are effective and some are both.
Follow up question…
Are we allowing our effective people to be efficient.
And are we training our efficient people to be effective?
Seems like effectiveness would lead to efficiency. Let’s start with effective!
Full agreement with Matt, we need both. It seems to me that it’s like the chicken/egg quandary. Which comes first?
🙏
Effectiveness is essential and must be attained in everything we do. Otherwise we are wasting our efforts. Efficiency is something we should apply once we have mastered effectiveness. Effectiveness without efficiency wastes only a little resources. Efficiency without effectiveness wastes 100% of the resources expended.
Thank you Larry! I’m grateful for you as well. Over the past 11 years you have had a real impact not just on my business, but on my employees, my family, and the way I approach life. I appreciate everything you’ve shared and continue to do.