“Management by walking around”.
Want to learn stuff you can’t from your desk and understand what is really happening?
Get up from your office and walk around. Go to the warehouse, the shipping dept, and on the shop floor.
Go to your vendors and walk their shop floor.
Walk the parking lot when everyone is getting in or leaving.
Look in the dumpster. Say hello. Ask questions. Just observe.
MBWA is very valuable.
My favorite form of management.
My team jokes that I’m a ninja with a backpack, I just pop up everywhere! Best way to manage in my opinion!
An invaluable management style. So much upside to it.
Thanks, brother! I’m grateful for you, too!